Terms and conditions

Please read these terms and conditions carefully. You should understand that by buying a course via this website, you agree to be bound by these terms and conditions of sale.


1.1 You can purchase your online course at onlinecourses.westdean.ac.uk.

1.2 Your access to the course will be confirmed with login details sent by email to you.

1.3 In the unlikely event the College is unable to offer you access to the online course of your choice, it will inform you and your name will be added to a waiting list. Any sums you have already paid to the College in respect of this Course will be returned to you.

1.4 Our online courses are suitable for students aged 18 years or over.

1.5 Course fee and access is per person, so your login is for one student only.


2.1 The College makes every effort to provide the course as advertised. However, the College reserves the right to make changes to any course in accordance with clause 5.
2.2 The College will use personal information that you provide to it in relation to your Course in accordance with our Privacy Policy.


3.1 Please save your login instructions so that you are able to access the Course.
3.2 You agree to comply with all of the College’s policies and procedures applicable to you, this includes the Fitness to Study policy available on the College’s website. The College reserves the right, acting reasonably, to terminate the contract with you and to remove you from the Course in circumstances where your conduct is deemed by the College to be damaging to the College or its reputation. If you are removed from the course in accordance with this clause, the College will not refund any sums paid by you to the College.
3.3 If you share images or videos of your work with the College, we may request permission to use them on a worldwide perpetual basis to promote the College and its activities in any media.
3.4 Should you have any cause for complaint during your course, please contact: bookingsoffice@westdean.ac.uk


4.1 Full payment is required upon booking your online course.
4.2 You may pay the online course fee using online gift vouchers, available here. Please note, vouchers bought from the College for onsite courses are not redeemable for online courses.


5.1 We reserve the right to make minor changes to the course content and administration arrangements at any time.


6.1 The College reserves the right to discontinue or suspend a Course if the Course is no longer viable for academic, regulatory, legal, market-related and/or financial reasons.

6.2 If you have purchased a course which is subsequently withdrawn by the College, the College shall notify you in writing and you may request either:

6.2.1 a course transfer; or

6.2.2 a full Refund in accordance with clause 8.

6.3 The College reserves the right to cancel a course and the contract with you if it is prevented from or delayed in the carrying on of its business due to circumstances beyond its reasonable control. In such circumstances, you will be entitled to receive a full Refund.


7.1 You have a statutory right to cancel your booking during the statutory cancellation period. This cancellation period will expire at the end of fourteen calendar days after the day we send you course access details and provided you have not accessed the course. In these circumstances, please email bookingsoffice@westdean.ac.uk of your decision to cancel as soon as possible or by calling 01243 818 300 option 2 and confirm in writing. You are not required to provide a reason for your cancellation.

7.2 If you wish to cancel your course purchase, please inform the Bookings Office as above, and without accessing any of the course material, including but not limited to video content. 

7.3 You may cancel your booking but a Refund will only be payable in accordance with clause 8.


8.1 Refunds shall be made within fourteen days beginning with the date on which notice of cancellation was received by the College, notice of cancellation was issued by the College, or the College informed you that it was unable to provide the course. Refunds will be made using the same method of payment as you used for the initial transaction.

8.2 If you cancel your booking within the statutory cancellation period in accordance with clause 7.1, you will be entitled to a full Refund.

8.3 Except where a course is cancelled by the College under clause 6, or you cancel your booking under the provisions of clause 7 the College will be under no obligation to refund you.

8.4 You will not be entitled to a Refund if the College terminates this contract due to your breach of any of these Terms.


9.1 The technology required to be able to access the online course is given in the FAQs online.

9.2 For self-paced courses a transcript of the video content of the course is included with your course.


10.1 All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation, sharing or any other use of all or any part of it without our express permission is strictly prohibited.


11.1 Prior to the start of your course you will be able to obtain a detailed list of materials and/or equipment needed for each Course in the details on each Course page. Unless stated otherwise in these Course details, the provision and cost of materials and/or equipment is not included in the Course Fee.


12.1 This clause sets out the entire liability of the College in respect of any breach of these Terms or otherwise arising under or in connection with these Terms.

12.2. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of us breaking this contract.

12.3 The total aggregate liability of the College arising out of, or in connection with these Terms or the contract between the College and you, whether for breach of contract or any case whatsoever, shall be capped at the total amount of sums paid to the College by you.


13.1 West Dean College is a part of The Edward James Foundation Limited (charity number 1126084 and company number 6689362) with registered office at Estate Office, West Dean, Chichester, West Sussex, PO18 0QZ. Our VAT number is 927421133. Our contact details can be found here. We are subject to regulation by the Quality Assurance Agency for Higher Education and the University of Sussex.
13.2 If you have any queries, concerns or complaints, please contact the Bookings Office. 
13.3 These Terms represent a contract between you and the College. These Terms, as at the date we confirm your place on a Course, form the contract made between you and us. In the event that the provisions of these Terms conflict with the provisions of any other documents, you and the College shall comply with the provisions of these Terms.
13.4 The College uses all reasonable steps to ensure that these Terms and any documents referred to in them set out the entire contract between you and the College.
13.5 No failure or delay by us or you to exercise any right or remedy provided under the Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
13.6 These Terms shall not be enforceable by any party who is not a party to the contract between you and the College.
13.7 If a Court finds part of these Terms illegal, the rest will continue in force.
13.8 These Terms, the contract between you and the College, and any dispute or claim arising out of or in connection with them (including non-contractual claims) shall be governed by and construed in accordance with the law of England and Wales and subject to the non-exclusive jurisdiction of the courts of England and Wales.


14.1 In these Terms the following words shall have the following meanings:

14.2 “Bookings Office” means Bookings Office, West Dean College, West Dean, Chichester, West Sussex PO18 0QZ;

14.3 “College” or “we” means West Dean College, part of The Edward James Foundation Limited (charity number 1126084, company number 6689362);

14.4 “Course” means the course of study, in this case online, run by the College;

14.5 “Course Fee” means the fees in relation to a course paid by you or on your behalf to the College under these Terms.

14.6 “Privacy Policy” means the policy available from our website.

14.7 “Refund” means a refund of the Course Fee following cancellation by the College under clause 6, or cancellation by you under clause 8 of these Terms, or where the College is unable to offer you access to a course; and

14.8 “Terms” means these standard terms and conditions.